Fees & Charges

Joining the library is free, but there are charges for lost or damaged items and for some services. These charges include GST.

The library no longer accepts cash. You may pay at Chatswood Library using Eftpos or credit card. Payments cannot be made over the phone.

General Fees and Charges

Overdue fines

30c per item per day payable by all Willoughby library members

Fees will not be charged on a trial basis from 1 July 2020

Replacement library cards $10.20
Inter-library loans charges (from non-public libraries) Full cost + 10% GST
Library bags Full cost + 10% GST
Placing a reservation on items from any Willoughby library $2.60 per item
Inter-library loans charges (from public libraries) $3.60 per item

 Lost or Damaged items

Lost item Replacement cost +
$12.20 processing fee
$5.80 processing fee (magazine)
Item replacement parts charges Audio Books - individual CDs, MP3-4s $29.00
Audio Book cases - $19.70
Lost/damaged video, DVD or CD cases - $6.70
Miscellaneous lost or damaged AV parts (e.g CD/DVD locks) - $3.95
Language kit cases (assorted sizes) - Replacement cost

Printing, Photocopying and Scanning


Black and white - A4 $0.20, A3 $0.40 per page

Colour - A4 $2.10, A3 $5.20 per page

Scanning $0.10 per page