Internet and PC Services

You can access the internet and use Office-based software on the self-serve computers at all Willoughby City libraries (except Castlecrag) free of charge. 

All computers are PC-based and use Windows 7, Microsoft Office 2010 (includes Word, Excel, Powerpoint), Acrobat PDF Reader, and Chrome. 

Free wi-fi

Access our free wi-fi in all public areas of the Library. Simply select 'Chatswood Library' from the list of available networks. You can print from your laptop or mobile device in the library using our web printing service 

Communications over a wireless network are not secure. Information sent from or to your laptop or device can be captured by anyone else with a wireless device and appropriate software. It is strongly recommended that you:

  • install all the latest operating system and antivirus security fixes, patches and updates
  • always have your personal firewall software enabled
  • disable file sharing to prevent any malicious users gaining access to your computer

Library staff cannot provide support to configure your equipment for wireless access.

Please do not leave your laptop or personal belongings unattended. We cannot guarantee the security of your belongings. 

Frequently Asked Questions


A self-serve scanner is available at Chatswood Library. You can send scans to an email address, or save your scanned documents to a USB. Charges apply for this service, see our current fees and charges

Printing and photocopying

Printing and photocopying facilities are available at all Willoughby libraries (except Castlecrag). Charges apply for these services, see our current fees and charges