Item Requests or Suggestions
If a specific item isn’t available in our collection, Willoughby Library members can suggest an item for purchase (charges may apply) or request an Inter-Library Loan. Charges apply for Inter-Library Loan requests.
Requesting an item for Inter-Library Loan
Terms & Conditions:
- Items published in the last 12 months are not generally available via inter-library loan (please try to suggest a purchase below).
- A processing fee of $3.60 applies per request.
- If the item is only available at Universities or other charging libraries a higher processing fee will apply per request.
Inter-Library loan request
Suggesting an item for purchase
Terms & Conditions:
- If your suggestion is purchased, a reservation is placed on your behalf (a $2.60 reservation charge applies).
- If the Library does not purchase the item, you have the option to upgrade your suggestion to an inter-library loan request
Requesting Print items
Not all suggestions are purchased. Decisions to purchase items are based on the Collection Development Guidelines.
- If the title is in print and available from library suppliers
- The age, i.e., published in the last five years
- Format and currency
- Price, i.e., generally under $100 RRP
- Suitability for the Willoughby community.
Requests cannot be taken for titles only available via mail order or online sites.
If we cannot meet your request, a message is placed on your membership record.
Need help?
If you need more help, please send us an email or phone us at any of our 6 libraries.
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