Behaviour in the Library

Behaviour in the Library is guided by Library Regulation 2018 under the Library Act 1939 (NSW).

The following outlines behaviour that is expected from all library users to ensure the library is a welcoming, respectful and safe environment for the community, staff and volunteers.

Library users who breach these guidelines may be directed to leave the library and not re-enter the library for a specified period. The library works with organisations including local schools and the police to ensure the library remains a welcoming, respectful and safe environment.


Behaviour in the Library

  • Please treat others, including library staff and volunteers, with courtesy and respect.
  • Do not engage in disruptive behaviour, including:
  • disorderly or offensive conduct
  • noise or activity that interferes with the rights of others
  • physical abuse
  • abusive or threatening language
  • Leave the library promptly when requested, or if directed.
  • You are responsible the safety of children in your care.
  • Inform library staff immediately of any risk or potential risk to people or property.
  • Comply with all relevant legislation including copyright and classification.
  • No photography or filming is allowed in the library without permission. Please email any requests to library@willoughby.nsw.gov.au
  • You may not engage in soliciting, selling or other commercial activities.

Dress

  • All library users must meet acceptable standards of dress, including footwear, and of personal cleanliness.
  • Wearing clothes with images or words that are insulting, threatening or hateful towards others is not permitted.

Security and personal belongings

  • Do not leave your belongings unattended. The library is not responsible for any loss or damage that may occur to your belongings.
  • Belongings must not be placed where they may cause injury or prevent others from using library facilities.

Food and drink

  • Drinks in lidded containers may be consumed in the library.
  • Food may not be eaten in the library.

Smoking

  • Smoking and the use of e-cigarettes is not permitted in the library or within 4 metres of any entrance or exit.

Maintaining a quiet environment

  • Areas designated ‘Quiet’ are reserved for quiet study only.
  • Phone conversations must be conducted quietly.
  • Group discussions are not to disturb other library users.

Library equipment

  • Furniture must not be moved. Do not place feet on the furniture.
  • Library computers must not be disconnected from power points.
  • Library users must not use their personal software on library computers.
  • Library users must not damage or vandalise library material and collections.

Internet usage

  • All users of the library have free access to the internet through the provision of PCs and Wi-Fi. While security measures are in place, internet security cannot be guaranteed.
  • Parents, guardians and carers must monitor PC and internet access for children in their care.
  • The library takes no responsibility for any consequences, direct or indirect, arising from library users’ use of particular sites.
  • Library users are not permitted to access, download or print pornographic or other offensive material, nor to use library computers and networks for unlawful or inappropriate purposes.
  • Library users must be sensitive to the values and beliefs of others when displaying potentially offensive information or images on computer screens.

Tutoring in the Library

Tutoring for fees

  • Tutoring for fees may be undertaken within one of the library’s hireable spaces.
  • Tutoring for fees in the open area of the library is prohibited under the Library Act 1939 (NSW) – Library Regulation 2018 (Part 3 clause 14).

Volunteer tutors

Animals

  • Only registered assistance animals may be brought into the library and proof of registration may be required.