About us

Willoughby City Library Services encompasses Chatswood Library on The Concourse, Artarmon Library, Castle Cove Library, Naremburn Library, Northbridge Library and West Chatswood Library with a community library at Castlecrag, and a home library service.

Membership is free and available to all NSW residents. 

Join Online

Some of the many benefits you will enjoy include:

  • Borrow 30 items for 3 weeks including books, magazines, DVDs, CDs and language learning kits
  • Using our Library app – your phone can be your library card and help you manage your loans
  • Managing your account through the online catalogue: search, reserve and renew items
  • Access to our digital collections including eBooks, eAudiobooks, movie streaming and more
  • Using our PCs, Wi-Fi and photocopying equipment at the library

Paperless Notices – from January 2021

From January 2021 all Library notices will be sent electronically. This means if you receive notices for reservations or lost/overdue items in the mail, this will cease in January 2021.

What you need to do?

Make sure your email and mobile phone details are up to date. You can do this by logging into your account online or calling the Library on 9777 7900.

What if I don’t have an email or computer?

You can contact Library staff via phone on 9777 7900 between 9am and 5pm, Monday to Friday (excluding public holidays).

I’m not confident in using email. Can I get some help?

Yes you can. You can attend one of our technology help sessions. Please call the Library on 9777 7900 for more information.

Membership

Become a member to access benefits and experience our diverse programs, services and collections.

Membership information

Provide key information about services, events and collections to new and existing library members.

Behaviour in the Library

Outlines the behaviour that is expected from all library users.

Fees & Charges

Joining the library is free, but there are charges for some services.

Policies and Guidelines

Find out how we ensure library staff, members and visitors are provided with a safe and comfortable environment.

Renew Our Libraries

The campaign to draw attention to the great work our libraries do and call on our leaders to lock in the funding they need.

Changes to Overdue Items

Effective from 22 February 2023, Willoughby City Library has made changes to overdue items.

Community information guidelines

Learn how community information is displayed across our libraries.

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