Item Requests or Suggestions

Our Inter Library Loan is temporarily unavailable. Please check our COVID-19 and your Library page for service updates.

If a specific item isn’t available in our collection, Willoughby Library members can suggest an item for purchase (charges may apply) or request an Inter-Library Loan. Charges apply for Inter-Library Loan requests.  

Requesting an item for Inter-Library Loan

Terms & Conditions:

  • Items published in the last 12 months are not generally available via inter-library loan (please try to suggest a purchase below). 
  • A processing fee of $3.40 applies per request.
  • If the item is only available at Universities or other charging libraries a higher processing fee will apply per request.

Suggesting an item for purchase

Terms & Conditions:

  • If your suggestion is purchased, a reservation is placed on your behalf (a $2.50 reservation charge applies).
  • If the Library does not purchase the item, you have the option to upgrade your suggestion to an inter-library loan request

Requesting Print items

Not all suggestions are purchased. Decisions to purchase items are based on the Collection Development Guidelines

  • if the title is in print and available from library suppliers
  • the age i.e. published in the last five years
  • format and currency
  • price i.e. generally under $100 RRP 
  • Suitability for the Willoughby community.

Requests cannot be taken for titles only available via mail order or online sites.

If we cannot meet your request, a message is placed on your membership record.

 

Need help?

If you need more help, please send us an email or phone us  at any of our 6 libraries.

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